Metal balls Heavy Metal Anal Beads

World Shipping

Free shipping to anywhere all around the world. No matter wherever you are, we don’t want the shipping charges make you a bother, and please let TryFm take responsible for it and have you enjoy your shopping time.

Free shipping

Free shipping on all items and all orders. No matter how small order you placed, how heavy the item is, we will not charge even one cent for the shipping and do our best to fulfill your 100% satisfaction.

Secure payment

Work only with the most secure payment providers. Pay securely with your credit card without exposing your details by PAYPAL. When order online, your details are protected by SSL encryption.

Secrecy delivery

All orders are shipped in plain boxes to be discreetly delivered to your door with complete privacy.

7 days Unconditional Return

Since the day you received the order, you can return your order without any reason in 7 days.

15 days Free Replacement New Product

Since the day you received the order, we offer free replacement in 15 days for products involving in failures or quality issues.

60 days Unconditional Refund

If your package is not received in 60 days since the day the order was placed, you can apply a full refund or ask us to reship your order.

Situations

Step 1

Step 2

Step 3

Step 4

My item was damaged during the shipment

Please take one or some photographs clearly showing the problem with the item as soon as you receive your order.

Please  Contact US Submit a support ticket as soon as possible and provide the photographs and the order number.

Our Customer Service team will respond to you within 24 hours.

Once Customer Service confirms the item was damaged, we will reship a new item or make a full refund of the damaged item price ASAP.

I received an incorrect item

Please take one photograph of the incorrect item as soon as you receive your order.

Please  Contact US Submit a support ticket as soon as possible and provide the photographs and the order number.

Our Customer Service team will respond to you within 24 hours.

Once Customer Service confirms the item was damaged, we will reship a new item or make a full refund of the damaged item price ASAP.

An item is missing from my shipment

Please check the invoice along in the package to find out whether the item was shipped in another different package. If yes, please wait for another package to arrive; If not, please go further Step 2.

Please  Contact US Submit a support ticket as soon as possible and provide the photographs and the order number.

Our Customer Service team will respond to you within 24 hours.

Once Customer Service confirms the item was missing, we will reship the item or make a full refund of the missing item price ASAP.

My package was lost

Please make sure that the order was not received beyond the estimated delivery day.(How do I estimate my delivery date?)

Please  Contact US Submit a support ticket and provide the order number or the tracking number and your situation.

Our Customer Service team will respond to you within 24 hours.

Once Customer Service confirms the package was lost, we will begin processing a new package for you.

I am not satisfied with the item I ordered

1. Please read “Return Replacement & Refund Policy,2. Please read “How do I return an item?,We offer a Return & Refund Mechanism for items that our customers are not satisfied.

Please  Contact US Submit a support ticket and provide the order number or the tracking number and your situation.

Our Customer Service team will respond to you within 24 hours.

When we have received your returned item in brand new condition, your refund will be issued ASAP.(The returned item has arrived,how soon will I receive my refund)